Partnership
We love you - we genuinely do. We like nothing more than to help you solve problems. Customers are our most important asset and we know that the combination of Union’s expertise,
experience, and business approach encourages real partnerships to thrive with our customers, many of whom we have had trading relationships for a decade or more.
Profile
The best way of describing a typical Union customer is that you are organisations that have the same problems – lots of systems, lots of data, a gut feeling things could be done better,
and a genuine desire to get it fixed. If hard-pushed to put any business demographics around you we would say you were UK based with satellite UK or continental offices,
you have 500 or more users, Terabytes not Gigabytes of data, a datacentre, and sleepless nights.
Our customers include investment banks, building societies, insurance companies, health and education, most of the leading law firms, retail,
and media; a wide range of verticals but all with the same challenges.
"I have known and worked with the team at Union for over seven years.
They have continued to impress me with their tireless energy to provide high quality levels of service and maintain their independent view point.
Their agility and delivery capabilities are key assets on any project to see it to a successful end."
Hisham Daniel Anis, Enterprise Architect & Strategist,
Clifford Chance
"We originally wanted a backup solution that would last us 3 years. It's now in its eighth! It's even seamlessly migrating into our new environment.
The original solution saved us thousands and its extended lifetime has returned this figure many times over again.
We are delighted with the advice and service we have received."
Dave Comben,
Investec Asset Management
"My experience of Union has been very positive.
They took on a complex project within a fixed budget and despite the challenge they have
always been keen to help and take on the responsibility to meet our needs."
John Doze,
Mitsubishi UFJ Securities International plc
"The Union team and I have enjoyed a business relationship stretching back more than seven years.
They ask the right, sometimes challenging questions that help define clearly the purpose and the measurable benefit of any project from the outset.
They are well informed and have relationships that enable them to be both innovative and competitive whilst always being mindful of the business needs of me,
the customer."
Chris White, Director of Information Technology,
Ashurst
"Union is always keen to help us solve our problems.
Whether it's infrastructure technology or process they always seem to have the knowledge and bright ideas that can make a real difference."
Richard Kennard,
Reed Elsevier Technology Services
“Trust summarises our relationship with the Union team. Whenever we engage they are objective in the advice they give and logical in their approach.
A clear knowledge of their specialist market place ensures we rarely miss out on an opportunity to maximise value for our customers.”
Matt Crayton,
Head of IT Run Services, Thales UK
